We make every effort to provide the service to you as per the specifications mentioned against each service purchased by you from the platform. However, if due to any reason, we are unable to provide to you the service you purchased from us, then you shall be entitled to a refund which shall be subject on the following situations:
- The Refund shall be only considered in the event there is a clear, visible deficiency with the service purchased from the Platform.
- In the event a customer has paid for a service and then requests for a refund only because there was a change in mind, the refund shall not be considered as there is no fault, defect, or onus on the platform.
- In case of refund, the amount will be deposited in your bank account within seven working days.
The Company at its sole discretion may cancel any service (s):
- if it suspects a User has undertaken a fraudulent transaction, or
- if the Company does not want to do business with the User
The Platform shall not be liable for any failure of or delay in the performance of this agreement for the period that such failure or delay is beyond the reasonable control of a party, materially affects the performance of any of its obligations under this agreement, a could not reasonably have been foreseen or provided against, but will not be excused for failure or delay resulting from only general economic conditions or other general market effects.
We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any services placed by them in future.
Our company does not support exchanges therefore no exchange is allowed.